Medical Reception/Receptionist

Medical Reception/Receptionist is a one- to two-year certificate program at Pierce College District, a public institution in Lakewood, WA. This program is part of the medical office and health information field (CIP 51.0712) and trains students in front-desk healthcare operations, including patient scheduling, medical records management, insurance billing, and professional communication in clinical environments.

Pierce College District offers related programs that students may consider alongside this credential, including Medical Administrative/Executive Assistant and Medical Secretary (certificate), Registered Nursing/Registered Nurse (certificate), Occupational Safety and Health Technology/Technician (certificate, both one- to two-year and two- to four-year levels), and System, Networking, and LAN/WAN Management/Manager (certificate). Students in the Medical Reception/Receptionist program can expect instruction in medical terminology, healthcare software systems, HIPAA compliance, and customer service practices applicable to medical office settings.