Computer Support Specialist

The Computer Support Specialist certificate program at American Public University System is a two-to-four-year credential offered by this private for-profit institution in Charles Town, West Virginia. Falling within the computer and information sciences field (CIP 11.1006), this program prepares students with practical skills in technical support, troubleshooting, hardware and software maintenance, and user assistance relevant to IT support roles.

American Public University System offers this program alongside related credentials including Computer and Information Systems Security/Auditing/Information Assurance at the bachelor's level, Information Technology Project Management at the associate level, and Aeronautical/Aerospace Engineering Technology/Technician at both associate and bachelor's levels. Culinary Arts and Related Services is also available at the certificate level. Students in the Computer Support Specialist program can expect training in help desk operations, system diagnostics, networking fundamentals, and customer-facing technical support.